- We can only deliver to the United Kingdom.
- Delivery is free of charge to all United Kingdom addresses.
- All deliveries are fully insured by us, free of charge.
- We aim to despatch all orders by the end of the following working day.
Delivery will be by courier or Royal Mail, depending on the size and weight of the order, and the area in which you live.
We would normally expect you to have received your order within seven working days of placing it. The majority of our orders despatched arrive much sooner, but please allow extra time during bank holidays and at Christmas. If you have not received your order within this time please contact us. We will trace your order as a priority. If we are unable to trace your order within a reasonable time, we will either send a replacement order or refund you, according to your preference.